TERMS OF SERVICE

Effective Date: 6/21/2025

Welcome to Bugaboo Bookkeeping, LLC (“Bugaboo,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our virtual bookkeeping, crypto tax preparation, and related consulting services. By engaging our services, you (“Client,” “you,” or “your”) agree to be bound by these Terms.

1. Services

Bugaboo provides virtual bookkeeping, crypto tax preparation, and financial consulting services using industry-standard software and platforms, including but not limited to Digits, Koinly, Coin Tracker, Microsoft 365, and Echowin virtual receptionist. The scope, deliverables, and timelines of services will be clearly defined in your engagement letter or contract.

2. Client Responsibilities

To ensure timely and accurate service delivery, you agree to:

  • Provide complete, accurate, and timely financial information, documentation, and access as needed.

  • Respond promptly to requests for information or clarification.

  • Maintain access to all relevant accounts and software platforms required for service execution.

  • Notify us immediately of any material changes to your financial status or business operations.

Failure to comply may result in delayed service delivery or inaccuracies for which Bugaboo is not liable.

3. Fees, Billing, and Payment Terms

  • Payment is due on the due date specified on the invoice.

  • Late payments will incur interest charges of 18% per year (1.5% per month).

  • If payment is more than two weeks past due, Bugaboo reserves the right to suspend all work until payment is received.

  • For recurring contracts or agreements, a 30-day written notice is required to cancel services. If notice is not provided, you will be responsible for the next month’s fee.

  • All fees are non-refundable.

  • In certain cases, a deposit of up to 50% may be required before work begins.

  • Your engagement letter will outline specific fees, payment terms, and any deposit requirements.

  • No work will commence without a signed engagement letter outlining the scope and terms.

4. Confidentiality and Data Security

  • We treat all client information with strict confidentiality and employ industry-standard security measures to protect your data.

  • Your information will not be shared with third parties except as required by law or with your explicit consent.

  • You agree to maintain the confidentiality of your login credentials and access information to all relevant platforms.

5. Accuracy and Limitations

  • Our services are dependent on the information you provide. Bugaboo is not responsible for errors or omissions arising from inaccurate or incomplete client information.

  • We make no guarantees regarding tax outcomes, refunds, or audit results.

  • Our liability, whether in contract, tort, or otherwise, is limited to the fees paid for the specific services rendered.

  • Bugaboo is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services.

6. Use of Artificial Intelligence (AI) Tools

Bugaboo Bookkeeping utilizes artificial intelligence (AI) technologies and software tools to enhance the accuracy and efficiency of bookkeeping and crypto tax services. While AI helps streamline processes and analyze complex data, it is not infallible. You acknowledge that:

  • AI-generated outputs are based on the data provided and the capabilities of the AI tools used.

  • Bugaboo does not guarantee that AI tools will identify all errors, risks, or opportunities.

  • Final decisions and judgments remain the responsibility of Bugaboo professionals and the Client.

  • Bugaboo is not liable for any inaccuracies, omissions, or errors resulting from AI-generated data or recommendations.

  • You agree to use AI-assisted services as a complement to, not a substitute for, professional judgment and due diligence.

7. Intellectual Property

  • All reports, templates, and materials created and provided by Bugaboo remain the intellectual property of Bugaboo unless otherwise agreed in writing.

  • You are granted a limited, non-exclusive, non-transferable license to use such materials solely for your internal business purposes.

8. Termination

  • Either party may terminate the engagement at any time by providing written notice.

  • Upon termination, you will pay for all services performed up to the termination date.
  • For recurring contracts or agreements, a 30-day written notice is required to cancel services. If notice is not provided, you will be responsible for the next month’s fee.

  • Bugaboo reserves the right to immediately suspend or terminate services in case of non-payment, breach of Terms, or fraudulent activity.

9. Indemnification

You agree to indemnify, defend, and hold harmless Bugaboo, its owners, employees, and agents from any claims, damages, liabilities, or expenses (including reasonable attorney fees) arising out of your breach of these Terms or misuse of our services.

10. Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of the State of Washington.

  • Any dispute arising under or in connection with these Terms shall first be attempted to be resolved by mediation.

  • If mediation fails, disputes will be resolved by binding arbitration in Gray’s Harbor County, Washington.

  • Both parties waive their rights to a trial by jury.

11. Changes to Terms

Bugaboo reserves the right to amend these Terms at any time. We will notify you of material changes by email or through posting on our website. Continued use of our services after notification constitutes acceptance of the updated Terms.

12. Entire Agreement

These Terms, together with your engagement letter, constitute the entire agreement between you and Bugaboo and supersede all prior agreements or understandings, whether written or oral.

13. Contact Information

If you have questions or concerns regarding these Terms, please contact us at:

Email: info@bugaboobookkeeping.com

Website: www.bugaboobookkeeping.com

Phone: (253) 353-2040